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user_wktbtv
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Thursday, January 9th, 2025 11:36 PM

Rate increase

Rate is high but speed went down 

Question

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Updated 

9 hours ago

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XfinityAlfonso

Official Employee

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1.3K Messages

9 hours ago

 

Hello user_wktbtv How often is this speed issue occurring? Is this affecting all devices? We do have an amazing Internet Troubleshooting Guidelines created by our Community Xperts that will be extremely helpful. 

 

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