Random one time charge on my upcoming charges

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Hello, @user_xvuvk0! Thank you for coming to the Xfinity Community Forum with your billing concerns. You're in the right place for help! Our Digital Care Team is great to work with because we'll do everything within our power to provide the information you need, helping in any way that we can.

To start, I highly recommend viewing the full version of your statement(s) online to see exactly what you're being charged and why. Here's how:

1. Log in to My Account

2. Select the purple Account icon in the upper right corner

3. Select "Billing"

4. Select "Bill details"

5. Select "Statement history"

6. Click on "Statement PDF" under your current statement

7. Or click on any of the previous statements listed to view the full document(s)

Please let us know if this helps! Also note that sending unsolicited private messages to myself or any other user is a direct violation of our Forums guidelines. You must first create your own public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. This is just a heads up for future reference, and we look forward to assisting you further!