Frequent Visitor
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19 Messages
Questions
I still can't access the movies I purchased in the xfinity stream app. It just kicks me out after I approve the log in.
Also, there is an extra $500 charge on my bill.
The cable box and touch screen were stolen
XfinityLinda
Official Employee
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1.8K Messages
1 day ago
Thank you for reaching out here in our community for assistance @PearlGirl3. We're sorry to hear about the stolen equipment, and we'll gladly review the account and billing for you. To get started, please send your full name and complete service address.
To start a Direct Message: Click "Sign in" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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