Frequent Visitor
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23 Messages
Question about billing
Why are there 2 charges for Netflix
TV & Streaming
Netflix Standard
$11.00/mo
Change of Service
$0.00/mo
Disney+, Hulu Bundle Premium
$7.00/mo
StreamSaver™ bundle
$22.00/mo
Remote Tax
$0.40/mo
Converter Tax
$13.60/mo
Included with plan
DVR Service
B1 Broadcast TV Fee
XfinityOrlandoM
Official Employee
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3.8K Messages
6 hours ago
@goosebumps
Thanks for reaching out to us, Netflix standard is included with the Xfinity stream saver, if you have an additional charge for Netflix, that sounds like you're doing the premium upgrade.
If you log into your account, go to billing and pull up the detailed billing statement and go to page 4; it will show you everything you're being billed for under your package plan
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