Question About Bill

wltrgrrtt thank you for using the Community Forms page to reach out today regarding your billing concerns. I know how important it is to stay up to date on anything related to finances. Let's get your account pulled up to check on the balance together. Please send me a direct message with your full name and complete service address to get started.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.