James_R810 Good morning! Thank you for reaching out to our Xfinity Forums Team. We do have some promotions available to our existing customers. Have you had a chance to take a look at your Xfinity account to check for current promotions?
James_R810 Shoot! May I ask what error you are getting? Also, are you trying to remove services, or just find a new promotion? If you are still experiencing an error, I'd be happy to take a look on my end. Can you please send a Direct Message with your name and service address?
Click "Sign In" if necessary Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging Click the "New message" (pen and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. A "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window Press Enter to send it
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityKassie
Official Employee
•
1.7K Messages
3 months ago
2
0