U

12 Messages

Sunday, March 16th, 2025 1:11 AM

Promotional period over, price will double

I was paying $119 but next month it will increase to $245. Hoping to get a new deal but I keep getting offered Now Tv and internet but don’t want it doesn’t look like a good deal. No locals or dvr service. 

Official Employee

 • 

2.1K Messages

1 month ago

 

Thanks for posting on our Community forums for assistance with your service rate increase, user_8919a4. We can help find a suitable offer for your needs. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

 

12 Messages

28 days ago

Well they tried but basically said they couldn’t see any deals to take advantage of. Guess I really need to weight my options and see what else is out there. 

Expert

 • 

109.9K Messages

28 days ago

Concern moved here to the Billing help section.

forum icon

New to the Community?

Start Here