Visitor
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1 Message
Promotional Offer
Hello,
My current Xfinity promotional offer is about to expire, and my monthly bill is scheduled to increase significantly. I would like to see what current promotional offers, retention plans, or price-locked contracts are available for my account to keep my monthly rate competitive.
Thank you!
XfinityDilary
Official Employee
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3.4K Messages
8 hours ago
Thanks for posting on our community forums, testingmyluck. And for reaching out about your upcoming promotion. I'd be happy to take a closer look for you. I understand how important it is to keep your monthly rate manageable, especially when promotions are set to expire. Let me review your account to see what current offers, loyalty discounts, or longer-term pricing options may be available. My goal is to find something that best fits your needs and keeps your services aligned with your budget. Could you please send our team a Direct Message with your name and service address? Our team can take a further look.
To send a Direct Message:
Click "Sign In" if necessary
• Click the "Direct Messaging chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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XfinityDilary
Official Employee
•
3.4K Messages
6 hours ago
Thank you for allowing us to help with your rate concerns, testingmyluck. At this time, I’m not seeing any additional promotions available that would further reduce your rate. However, our offers do change periodically, so new options may become available in the future. We'll mark this post as resolved. If you need anything else, don't hesitate to create a new public submission. Have a great rest of your night.
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