Visitor
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3 Messages
Promotional Discount
Hello! I've been using your service for quite some time, years now. and on the 19th my Promotional Discount expires, and bumps me from $50 to almost $120, this is not a price I am comfortable with as I'd be essentially paying almost three months worth in one month. Is there any possible way I can get assistance with this? Getting a new promotional, or what not please.
Accepted Solution
XfinityBrianH
Official Employee
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2.2K Messages
15 minutes ago
Garcjat Thanks so much for giving us the opportunity to assist you with your billing concerns, please reach out to us again if you have any other questions we can help with!
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XfinityTommy
Official Employee
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2.8K Messages
2 hours ago
Good afternoon Garcjat, Thank you very much for getting us in the loop on this! Happy to help explore some options with you. I was curious, are you using standalone internet, or TV and Internet?
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