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Visitor

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19 Messages

Monday, February 24th, 2025 3:31 AM

Promotional Discount

Hello my promotional discount just ended and I would like to see if I could get it extended or if their is any other discounts available.

Accepted Solution

Official Employee

 • 

3.3K Messages

2 months ago

 

Damian52103 Thank you for taking the time to reach out to us here on our Xfinity Forums. We would love the opportunity to help you review your account and ensure that you are in the best package to meet your needs with the best rate we have available. To get started, please send us a DM to Xfinity Support with your full name and address. 

To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window   
Press Enter to send it

 

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