Awatty's profile

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1 Message

Wed, Feb 10, 2021 12:00 PM

Promotional 2 year package ending

I’ve tried to reach out to xfinity but no response or way to connect without going to store. My promotional package expires soon , anyway to extend this



Official Employee


6.7K Messages

2 m ago

Greetings, Awatty. When promotions expire, we don't typically have the same promotion available to add back. Promotions are usually given for an introductory period, and after that initial discount period, your service package transitions to regular rate. If you would like help with reviewing your account and going over lower cost options, I can help. Simply send me a private message and include your full name and service address, so I can assist you. You can send me a private message by clicking my name (ComcastJoeTru) and then click "Send a private message" to private message me.

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