2 Messages
Promotion Price ending has more than doubled monthly bill
Hello, I saw my monthly bill more than double due to a promotional price ending. I am reaching out to see if an extension of the promotion is possible or an equivalent. Such a drastic increase is far too much to keep up with.
XfinityDena
Official Employee
•
2.5K Messages
3 months ago
@user_msbkjm I would be happy to review the account for a new discount. Here is a link: https://www.xfinity.com/learn/offers with our current promotions if you wanted to take a look. Just make sure you are logged on to your account to see the promotions available for your account. You can also set up the services directly from the website.
Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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