Promotion offer, which was never honored. Have all the chat transcripts emails and snap pictures to prove it.

Agent (11:40 pm): We will give you the Brand Mobile device and New Number\

Agent (11:49 pm): Your Internet bill is $55.00 in which you are getting discount of $35.00 for the mobile line added on your account so it comes to $20.00 and the Mobile cost is $6.43 so the total bill comes around $26.43/mo

Your updated service order is confirmed

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Here is a summary of your updated services

Monthly Charges
Your Xfinity Plan
STREAMING TV Box Rental	$0.00
XFINITY FLEX	$0.00
PEACOCK Premium	$0.00
Voice/Data Modem RENTA	($15.00)
FAST	$65.00
FAST for 24 months	$65.00
FAST current regular rates	$86.00
INTERNET/VOICE Equipment	$0.00
Customer Discount	($10.00)
Taxes, Surcharges & Fees
Estimated Taxes, and Government & Other Fees ($2.23)
Next Bill
Estimated Monthly Bill	$24.78

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Important note for Xfinity customers

Your statement is prepared one month in advance. Your next