Visitor
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1 Message
Promotion expired
My promotion expired and bill went from $55 to $79. Been a customer for 10 + years. Looking for retention offers to stay competitive with other providers in my area.
Visitor
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1 Message
My promotion expired and bill went from $55 to $79. Been a customer for 10 + years. Looking for retention offers to stay competitive with other providers in my area.
EG
Expert
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115.7K Messages
7 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinitySeth
Official Employee
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787 Messages
5 hours ago
Thanks for getting this moved over EG, and hello user_nnze2s 👋 I definitely understand the need to stay as low as possible when it comes to expenses these days, and more than anything we'd to lose you as a member of the Xfinity family, so I'd be happy to review the offers currently available for your account to make sure you're getting the best rate possible! If you've just had a promotion expire recently, the good news is that you should be in line for a new one 👍
To get started, please send us a direct chat message with your full name, the name listed on the account (if different), and the full service address associated with your account to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
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