1 Message
Promotion expired, being told there are no new promotions available
My bill has gone up $40 because all of my promotions expired. Every time I try to speak to a supervisor to get a new package put together I get disconnected and do not receive a call back. Can I please get help to sign up for a new package to save some money each month?
Thanks!
Official Solution
XfinityDilary
Official Employee
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2.3K Messages
1 year ago
Thanks for allowing us to help with your promotion @user_fbx77h. I'm glad we were able to find a suitable rate for your needs. If you need anything else, don't hesitate to create a new public post!
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XfinityThomasB
Official Employee
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2K Messages
1 year ago
Good afternoon user_fbx77h
Happy to help explore some new promotions! I see you had already sent over a private message as well. Let's hop in there and get this figured out. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
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