Visitor
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1 Message
Promotion ending
Hi, I see that my promotion is ending and I wanted to see how I might be able to save or reinstate it?
Visitor
•
1 Message
Hi, I see that my promotion is ending and I wanted to see how I might be able to save or reinstate it?
XfinityVianney
Official Employee
•
2.4K Messages
26 days ago
Hi, thank you for reaching out. I'll be glad to help cover some new options. While online, you can also shop for new offers using the Xfinity App as long as you are the primary user or manager on the account. For more hands-on help, we've got you covered. Please send me a direct message with your full name and service address to get started.
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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