3 Messages
Promotion ending soon — request for available internet offers
Hello,
My current internet promotional discount is scheduled to end on August 11, 2026. I currently have an internet-only plan with speeds up to 300 Mbps and pay $40 per month, including the automatic payment and paperless billing discount.
I would like to check whether there are any available promotions or loyalty offers for my account before the current discount expires. I am open to keeping my current 300 Mbps plan or switching to a lower-speed internet-only plan if that would provide a better monthly rate. If possible, I would also prefer a longer-term promotional rate rather than having to request a new promotion every year.
Please let me know the available options, including the full monthly price, promotional term, any contract requirement, and whether unlimited data would remain included.
Thank you.
XfinityMarshante
Official Employee
•
1.3K Messages
2 hours ago
Hello @TorrisBabelEI, thank you for taking the time to leave a post. I can certainly understand wanting to explore your options before your current promotion expires, and I appreciate you taking a proactive approach. We'd be happy to review your account and see what offers may be available. Promotional pricing, eligibility, and plan options can vary by account and are subject to change, so we'll need to take a look at your specific account details to provide accurate information. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, we'd be more than happy to look into this for you.
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