Promotion Ending Soon in December 2025

Good morning @tstack. Thank you for reaching out via our Xfinity Community Forums. I would be looking for new deals with that sort of jump too and would be happy to see what options we have today to reduce your monthly billing. To get started, please send me a direct message with your full name and address. 

To send a "Direct Message":

Click "Sign In" if necessary

Click the "Direct Messaging" icon at the top of the page (it looks like a text bubble)

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

@tstack Thanks for taking the time to review your account options with us in our private chat. We understand that a bill increase to nearly $300 is a big concern, especially for a single-person household, and we appreciate your patience as we explored ways to lower your rate. We know it's frustrating that we couldn't find a way to reduce your billing right now and keep you level of service you are looking for, but we are happy to wait while you do some research. To help you explore other options, here is the direct link to find your channel lineup and see what changes you might want to make:

• Xfinity Support Page for Finding Your Lineup: https://www.xfinity.com/support/articles/id11-channel-lineup

When you're ready to discuss changing your services or packages, please don't hesitate to reach back out. We're here and ready to help 7 days a week.

Have a great day!

@tstack

Thanks for reaching out to us, I'm glad we were able to find you the best speed and TV services to fit your household needs. Feel free to reach out to us anytime and thanks for being the best part of Xfinity!