New Poster
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1 Message
Promotion call
Hi, I received a call offering the promotional services for my expiring contract. Howver, the call was disconnected in the middle of call. Can I have them call me back?
New Poster
•
1 Message
Hi, I received a call offering the promotional services for my expiring contract. Howver, the call was disconnected in the middle of call. Can I have them call me back?
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ComcastJoeTru
Official Employee
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6.7K Messages
6 m ago
Hello ydwu. It may prove to be difficult in finding who from our company you were speaking with on the phone, however I can assist with reviewing your account to see if there were any notations of the offer in mention, on your account. I can also help review the available offers on your account, if you would like. Please reach out to me via [Modmail message](https://comca.st/3nKe6Fx) and send your full name, service address, and account number, so I can assist.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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