ydwu's profile

New Poster

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1 Message

Tue, Dec 15, 2020 8:00 PM

Promotion call

Hi, I received a call offering the promotional services for my expiring contract. Howver, the call was disconnected in the middle of call. Can I have them call me back?

Responses

ComcastJoeTru

Official Employee

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6.7K Messages

6 m ago

Hello ydwu. It may prove to be difficult in finding who from our company you were speaking with on the phone, however I can assist with reviewing your account to see if there were any notations of the offer in mention, on your account. I can also help review the available offers on your account, if you would like. Please reach out to me via [Modmail message](https://comca.st/3nKe6Fx) and send your full name, service address, and account number, so I can assist. 

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