3 Messages
Promo Pricing
I know this is a common issue but I find it absurd that I currently pay 79 a month (not including any of the extra charges on my account) for 200mbps internet and when I go to look at new customer promo pricing it's 50 a month for 1gig. It feels like a solid burn to know that I'm paying nearly double of the promo price for a quarter of the speed and in order to upgrade in app/on website it's 95 for 1gig is insane to me. If there isn't some sort of way to get promo pricing I am going to have to close my account because I cannot be paying nearly 150 a month for slow internet and then look over at the website for xfinity to be parading around these ultra low prices for new customers only.


XfinityAmandaB
Official Employee
•
3.2K Messages
2 hours ago
We also made changes to our speeds since we did find the average minimum speed our customers needed had changed, so we did also change the speed options. 300Mbps and 500Mbps are not the lower-tier options. Coming from the 200Mbps, we would recommend that you look there. Have you already checked out offers online?
For current customers, we do offer great benefits with your membership status. Xfinity membership benefits include perks, discounts, and exclusive experiences. Free movie rentals and movie tickets, merch, and discounts on Xfinity mobile accessories and smart devices mobile devices like watches. You can find detailed, up-to-date information about membership benefits on the Xfinity website or in the Xfinity app.
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