Visitor
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1 Message
Promo ending
My 24 month promotion is ending which is increasing my monthly bill from $40.30 to $94.73. I would like to know if there is any way to reduce my monthly total again.
Visitor
•
1 Message
My 24 month promotion is ending which is increasing my monthly bill from $40.30 to $94.73. I would like to know if there is any way to reduce my monthly total again.
XfinityDuron
Official Employee
•
438 Messages
3 hours ago
Hello @user_vm449c i completely understand the importance of keeping your bill to a minimum. I will be more than happy to help with your issues. To begin, would you mind sending me your name and the address to your account in a Direct message?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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