smccarthy11's profile

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Mon, Sep 21, 2020 8:00 PM

Promo ended

My contract expired a few weeks ago. I'm not happy with my bill going from $60 to $90 for wifi only. I am looking to extend the same internet connection for another 12 months or so, depending on the deal.
Could anyone help me renew just the Internet service? No TV or phone bundles, just the internet please. Also, would like to keep the same speed and without resetting the same connection, just renew the contract for another term.



Official Employee


6.7K Messages

8 m ago

Hello smccarthy11. We appreciate you visiting and posting on our Forums. I can assist with reviewing your account and the available offers to help you keep your monthly rate down. To get started, please send me a private message and include your full name and service address so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me. 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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