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Tuesday, February 13th, 2024 12:14 AM

Program - Xfinity prepaid

I am in Acp program and they don’t refund your credit back to your credit card. They say they will after calling and still no refund. I might go to regular xfinity. 

Expert

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102.8K Messages

10 days ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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1K Messages

10 days ago

Hello @user_ms3pje Xfinity Prepaid concerns need to be handled directly by our Prepaid team. Have you already contacted them at 1-(855) 75-PREPAID or (855) 757-7372?

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