1 Message
Program - Xfinity prepaid
I am in Acp program and they don’t refund your credit back to your credit card. They say they will after calling and still no refund. I might go to regular xfinity.
1 Message
I am in Acp program and they don’t refund your credit back to your credit card. They say they will after calling and still no refund. I might go to regular xfinity.
EG
Expert
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107K Messages
9 months ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJosephA
Official Employee
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1.4K Messages
9 months ago
Hello @user_ms3pje Xfinity Prepaid concerns need to be handled directly by our Prepaid team. Have you already contacted them at 1-(855) 75-PREPAID or (855) 757-7372?
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