Thanks for sharing your experience @user_e7dfeb. 

If you check your email with Comcast's Xfinity Connect webmail ( https://connect.xfinity.com/ ), look for the XFINITY Verified Email logo next to any message that claims to be from Comcast/Xfinity. Note that anyone can insert an XFINITY Verified image in the body of an email, so it's important to note not only the presence of that image, but that it is in the correct locations:

• proceeding the email subject line in the list of emails
• above the subject line when the email is opened.

See https://www.xfinity.com/support/articles/comcast-verified-email for examples of valid logo placement. A logo in the body of the email does not count.

If the logo is missing when you view the message in webmail, the message is not from Comcast. Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program. It's only visible when you use their web email site.

Samples of recent phishing messages can be found at https://internetsecurity.xfinity.com/help/alerts/ under "Top Phishing Scams".

To report a scam email to Comcast, follow the "Report Spam and Phishing Emails" link on https://internetsecurity.xfinity.com/help/report-abuse/ and scroll down to the "Report Phishing Emails" section.

The address listed above for Report Spam and Phishing Emails, https://internetsecurity.xfinity.com/help/report-abuse/ , does not work.

This is Fraud. No doubt. Just look at the email It came from.

I just receive e-mail from  xfinity@emails.xfinity.com

is it spam or legit e-mail?

Xfinity <xfinity@emails.xfinity.com>	1:42 PM (4 hours ago)
to  me

Your bill Continue enjoying your discount   Effective July 20, 2023, you may see a change in your automatic payment & paperless billing discount, depending on the payment method you use for your automatic payments. If you’re currently enrolled in automatic payments with a credit or debit card: Your automatic payment and paperless billing discount will change from $10 per month to $5 per month To continue to take advantage of the $10 automatic payment and paperless billing credit discount after July 20, 2023, update your automatic payment method to a bank account using a routing and account number here. If you opt out of automatic payments or paperless billing this discount will be removed entirely. Update your payment method

Xfinity app    xfinity.com Ask Xfinity   View Online     |      Privacy Policy   THIS IS A SERVICE-RELATED EMAIL Comcast will occasionally send you service-related emails to inform you of service upgrades or new benefits. Please do not reply to this email, it is not monitored. If you'd like to contact us, please visit our website  here. Comcast respects your privacy. For a complete description of our privacy policy,  click here. © 2023 Comcast. All rights reserved. All trademarks are the property of their respective owners. Comcast Cable, One Comcast Center 1701 JFK Boulevard, Philadelphia, PA 19103 Attn: Email Communications

@terryrim 

If you use webmail and you see the verified Xfinity logo by your emails then you'll know the emails are legit.