Skip to main content

  • Home

  • Getting Started

    • Offers

U
user_ky
1st Topic
1st Like

1 Message

Monday, June 24th, 2024 3:32 AM

Pricing increase too steep after promotion ending soon

I have been an Xfinity member for almost two years and recommended Xfinity to lots of friends.

I saw in the bill today that there are promotions ending late July 2024, and my billing will increase from $40 to $96.

That increase is so steep. I would hate to switch providers. Any chance there are other promotions available?

Question

 • 

Updated 

4 months ago

312

2

Was this helpful?

EG

Expert

 • 

107.1K Messages

5 months ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

0

0

XfinityBenjaminM

Official Employee

 • 

1.6K Messages

5 months ago

 

user_ky Hello! Thank you for reaching out to us here on our Community Forum. Please send us a Direct Message with your full name and address, we'll be happy to see what we can do for you. Here are instructions on how to send us a DM in case you need them:

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

2

0

user_4jkirw

2 Messages

@XfinityBenjaminM​

I have the same issue, but I don't see a "Direct Message" icon on any Xfinity webpages.

Like

Reply

4 months ago

0

XfinityAldrik

Official Employee

 • 

1.7K Messages

Thank you for reaching out to us @user_4jkirw! Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. We ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.

 

If you ever want to check out the plans we have to offer, it is now easier than ever by signing in to your account here and then checking our awesome Plan Builder site!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Like

Reply

4 months ago

0

forum icon

New to the Community?

Start Here