Visitor
•
3 Messages
Price too high
Hi Xfinity team,
The monthly fee of my internet service is too high. I am a loyal long time Xfinity customer.
Can I get a retention offer? I am currently shopping through other providers and wanted to see if you are a potential provider moving forward
Thank you
XfinityJohnG
Official Employee
•
2.8K Messages
7 hours ago
Thank you very much for reaching out to our team. I will be happy to explore all the options we have from here for your service. Can you send me a direct message with the full name and complete address for your service? To send a direct message.
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
0
0