Visitor

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1 Message

11/11/2026 3:07 AM

Price match with At&t

Hello, it is about that time to renew my contract and it has gone up quite a bit compared to the previous rate per month.

At&t have a competitive offer for the same speed 300 Mbps for just $35 vs the new offer of 300 Mbps for $70 a month.

Looking to get some help to see if a price match can be arranged. 

Oldest First
Selected Oldest First

Official Employee

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2.8K Messages

6 hours ago

Hi @user_41vuxq we would love to help out with your plan! Please send us a direct message with your full name and service address to get started. 

 

How to Send Us a Direct Message:


1.  Click "Sign In" if necessary.
2.  Click the "Direct Messaging" icon.
3.  Click the "Start new conversation" (pencil and paper) icon. 
4.  In the "To:" line, type "Xfinity Support".
5.  As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6.  An "Xfinity Support" graphic will replace the "To:" line.
7.  Type your message in the text area near the bottom of the window.
8.  Press Enter to send it.

For an example of how to send us a Direct Message, check out this link

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