Good afternoon user_g13glm. I can certainly understand the concern if you had a recent increase in your monthly bill. Often times an increase occurs after the promotional period had ended. Here is some additional information regarding the Xfinity bills.
On either the Xfinity App or the Xfinity website, it should allow you to view up to your last 12-month statements. If you have a recent increase, if there was a promotional discount that ended it should show up usually on page 3 or your statement. Please let me know if this helps. If you do need any additional assistance I I will be happy to assist.
EG
Expert
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123.1K Messages
27 days ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJon
Official Employee
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2K Messages
27 days ago
Good afternoon user_g13glm. I can certainly understand the concern if you had a recent increase in your monthly bill. Often times an increase occurs after the promotional period had ended. Here is some additional information regarding the Xfinity bills.
On either the Xfinity App or the Xfinity website, it should allow you to view up to your last 12-month statements. If you have a recent increase, if there was a promotional discount that ended it should show up usually on page 3 or your statement. Please let me know if this helps. If you do need any additional assistance I I will be happy to assist.
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