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user_l52kie
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Visitor

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1 Message

09/04/2026 3:55 PM

Price Increase

Dear Xfinity, A year ago Xfinity advertised no price increase for 5 years for internet service.  That was the deal I signed up for.  Last month my bill increase by $50 from $67.17 to $117.17.   I would like my bill to go back to $67.17 that was advertised.

Thank you

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Updated 

2 hours ago

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XfinityBenjaminM

Official Employee

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3.3K Messages

2 hours ago

 

user_l52kie Hello! Thank you for reaching out to us here on our Community Forum. We'll be happy to look into the unexpected increase and see what we can do to help. Please send a Direct Message with your full name and address.

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "Start a New Conversation" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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