1 Message
Price increase
I am concerned that my internet bill has gone up from $60 or so to $111 over the past few years with no change in service plans. Considering switching to metronet.
1 Message
I am concerned that my internet bill has gone up from $60 or so to $111 over the past few years with no change in service plans. Considering switching to metronet.
XfinityThomasC
Official Employee
•
2K Messages
4 months ago
Hello, @Chryptik happy to help you get into a new promotion that fits your budget. Could you please send our team a direct message with your full name and full address? To send a direct message:
1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon
2. Click the "New message" (pencil and paper) icon
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
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