Kary1's profile

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Wednesday, January 13th, 2021 5:00 AM

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Price Increase

My recent bill went up nearly $15.00/month.  I have 3 TV boxes, all increased in price 50%.  I just signed a contract in September and it was for $154.00/year.  It has slowly increased and jumped to almost $170 in January.  I thought a contract was binding, but apparently xFinity has no problem helping themselves into other people's pockets.  This seems dishonest in every way.

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Expert

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31.9K Messages

4 years ago


@Kary1 wrote:

My recent bill went up nearly $15.00/month.  I have 3 TV boxes, all increased in price 50%.  I just signed a contract in September and it was for $154.00/year.  It has slowly increased and jumped to almost $170 in January.  I thought a contract was binding, but apparently xFinity has no problem helping themselves into other people's pockets.  This seems dishonest in every way.


Fees, taxes, and surcharges are not included in your plan contract, which should not increase during the time of your contract.

Official Employee

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1.8K Messages

4 years ago

@Kary1 I hope your Monday is off to a good start. We will always make sure your bill is correct and answer all your questions. We can get you more specific answers if you send us a private message. Just include your name, service address, and account number. If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom can help. https://comca.st/36cYYtt

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