New Poster
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1 Message
Price Increase
My recent bill went up nearly $15.00/month. I have 3 TV boxes, all increased in price 50%. I just signed a contract in September and it was for $154.00/year. It has slowly increased and jumped to almost $170 in January. I thought a contract was binding, but apparently xFinity has no problem helping themselves into other people's pockets. This seems dishonest in every way.
Responses
Again
Expert
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26.1K Messages
7 m ago
Fees, taxes, and surcharges are not included in your plan contract, which should not increase during the time of your contract.
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XfinityJosephA
Official Employee
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354 Messages
6 m ago
@Kary1 I hope your Monday is off to a good start. We will always make sure your bill is correct and answer all your questions. We can get you more specific answers if you send us a private message. Just include your name, service address, and account number. If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom can help. https://comca.st/36cYYtt
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