Price increase during 1 year contract (24 month fixed rate)
I got my new bill this month and despite being in a 1-year contract (24 month fixed price) for my internet only package, Comcast has raised my package rate from 59.99 to 69.99.
Please explain why you're violating your own fixed price? I'm on a 1-year agreement that states those prices will remain constant for 24 months. It's not a new fee or an increase in modem rental, you guys literally raised the package rate which this agreement specifically said you're not supposed to do.