Visitor

 • 

1 Message

Tuesday, March 3rd, 2026 2:31 PM

Price hike

My internet went from $42 to $79 this month. I only knew about it when my credit card notified me. I can't live chat, it sends me in a circle. What do I do?

Oldest First
Selected Oldest First

Official Employee

 • 

3K Messages

9 hours ago

 

user_jcxgbm, Hi there! Thanks for taking the time out of your Tuesday to reach out. I never like bill increases so I can understand the concern with wanting to know what to do about your internet plan. You've knocked on the right door in virtual land. Over social media, we are a team of experts who specialize in resolving billing concerns such as this. We can help. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.

 

forum icon

New to the Community?

Start Here