Price Change on my plan

collinj1 Hi there! Thanks for creating the post and reaching out to us here on our Xfinity Forums. I'm sorry that the online system is not showing additional promotions. I know it's a bummer when promotions end and cause the rates to increase. Even more so when it's 2 services jumping in price. 

Many promotions are for new customers only, so that may be why you are not seeing the 5-year plans. There are some situations where there are new promotions offered with upgrading services so that could be a good option for us to help keep the cost low. 

Since this is account specific I would like to keep your details private. Please send us a direct message with your name and service address. From there I will verify the account and look into our options to help keep the services you need at the best rate. 

Here are the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "Start new conversation" (pencil and paper) icon
In the "To:" line, type "Xfinity Support"
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
How to: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514