carlos_decarlos's profile

New Poster

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1 Message

Mon, Feb 22, 2021 1:00 PM

Power Outage

I recently experienced a prolonged power outage and was needing to apply for service credit for Monday 2/15, Tuesday 2/16, and Wednesday 2/17. How do I go about getting these credits on the account.

Responses

ComcastMartinR

Official Employee

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135 Messages

2 m ago

Thank you, @carlos_decarlos for reaching out to our Community Forums! We would be more than happy to review possible credit options for your account! You have come to the right place! I see you have sent us a Private Message, thank you! We will continue to work with you directly, to reach an outcome. 

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