Visitor
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1 Message
Please implement the following changes to my account:
- Remove Xfinity Voice Premier: I no longer use my landline phone and request to remove this $40.00/month service immediately.
- Remove Streaming Plan Upgrades: Please cancel the standalone $18.00/month Netflix Premium Upgrade and the $11.99/month Disney+ subscription. I only want to keep the base $35.00 StreamSaver Bundle.
- Review TV Plus Package: I am currently paying $105.00/month for TV Plus and $14.00/month for a TV Box rental. Please let me know what cheaper, local-only television tiers are available, or provide instructions on how I can remove the video package entirely and return the physical equipment.
XfinityThomasD
Official Employee
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2K Messages
11 hours ago
Please also note that sending unsolicited private direct messages is a violation of our forum guidelines. You must first create a Public post requesting assistance, and once an Xfinity-verified employee responds and asks for a private direct message to be sent, you can then proceed with doing so. This is just a heads up for future reference, just to make sure your post and direct message are linked together and not lost in the fray, but we look forward to further assisting you.
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