Visitor

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3 Messages

Friday, June 26th, 2026 7:55 PM

Please I canceled it can I get a extinction I didn’t I’m getting money for it so I can pay it

Please help I’m getting paid at work for it so I can get it on please give me a extinction

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Official Employee

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238 Messages

10 hours ago

Hi there @user_pjt9tr Thank you so much for reaching out on our Xfinity Community Forum about your billing concerns. I'll be happy to assist. Are you requesting a billing extension?

Visitor

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3 Messages

Yes I’m requesting a bill extinction

Visitor

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3 Messages

When does it start working with the wifi please keep me updated please and thank you 🙏 

Official Employee

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238 Messages

Sounds like you're wanting to set up a payment arrangement. 

Things to know:

You may be able to pick your payment date now and add a payment method later.
You will not be able to watch Xfinity On Demand or buy pay per view (PPV) until your payment goes through.
If you cancel the arrangement or your payment fails, your service will be interrupted until you pay the full past-due balance.
A payment arrangement is not the same as a scheduled payment.
A payment arrangement gives you extra time to pay your past‑due balance and prevents service interruption.
A scheduled payment is just a payment set for a future date. It does not protect your services from interruption.
A payment arrangement does not stop scheduled payments, like automatic payments.
You may need to cancel a scheduled payment to avoid double payment.

Click the link below for more info.

 

https://www.xfinity.com/support/articles/set-up-payment-arrangement

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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