iurii's profile

Frequent Visitor

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12 Messages

Mon, Oct 5, 2020 11:00 AM

Plans for Long Time Customers

I am many years Xfinity customer.

My one year contract will finished on mid of October.

When I paid my recent bill in the Xfinity Connect account it was apered message about new palns. One plan in the list was Perfomance Starter with monyhly price 29.90 with additional discounts when I swith on authopay and paperless.

When I try to put this plan in the backet I get error and only high priced plans was avaliable. I need assistance of Comcast Customer Experience specialists to swith on this plan for next year. Is it possible?

Best regards,

Iurii.

 

 

Responses

Official Employee

 • 

2.5K Messages

10 m ago

Hi there, @iurii

 

I can help look into this promotional pricing through our system here. 

 

Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.

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