PapaCall's profile

Regular Visitor

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5 Messages

Friday, November 14th, 2025 3:45 PM

plan renewal as my internet has gone up by $30.00

I would like to have my account reviewed.  I have 2 locations that have internet and 1 location has a phone.   I use the internet for streaming services, Fubo, Hulu, Netflix ETC.

Phone I use to call US only.  

I also have 2 Mobile phones on the 3 gig plan.

What other info do you need?

Thank you 

Oldest First
Selected Oldest First

Official Employee

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2.1K Messages

22 hours ago

 

PapaCall Good morning, and Happy Friday! Thank you for taking the time to reach out to our Xfinity Forums Team. I know how unexpected increases can have an impact on your household budget. I'd be happy to review over your accounts, and see what options we have to better fit your household needs. To begin, please send a Direct Message with your name, and service address. I look forward to working with you today! 
 
Click "Sign In" if necessary
Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window 
Press Enter to send it

 

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