U

Visitor

 • 

1 Message

Thursday, May 1st, 2025 1:22 AM

Plan Price Increase

Hi, my plan price increased from $35 a month to $75 a month even though I'm at the same speed and made no changes in my plan. Can you help fix this?

Expert

 • 

110.2K Messages

4 days ago

Moved here to Billing.

Official Employee

 • 

1.4K Messages

4 days ago

 

user_8jmb8o My team can definitely help you look into new promotions today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message. 
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

 

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