New Poster
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2 Messages
Plan Maintenance
Like everyone, I am disappointed with the recent price increase. Are there any promos available to lower costs? I have TV and Internet and not interested in security or any phone lines. I’ve looked online and I were a brand new customer, my current internet and tv plan bill would be half the price, including free use of the gateway for 24 months. Please help
XfinityRaf
Official Employee
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869 Messages
1 year ago
Good afternoon @Sparty818. We can check your account and see what promotions you are eligible for. When you have a moment, please send our team a direct message with your full name and full address to get started. Thanks!
To send a "Direct Message" ("Private") message:
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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