joelsantana2's profile

New Poster

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2 Messages

Tue, Dec 1, 2020 5:00 PM

Plan increase

I would like to keep the same rate plan of $30 a month. No increase. The plan expired this month and I called but seems like no one cares if I keep the service or not. Very disappointed 😔. Every year the bill increases and no one seems to care. Can someone please help me. Thank you so much! And have a great day.

Responses

Official Employee

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201 Messages

7 m ago

Hey there, I'm sorry to hear that you've been disappointed; I promise we definitely want to keep your business! Please click on my handle (ComcastGina) and send a private message with your name, the complete service address (including city, state, ZIP, apartment number, etc), and any other pertinent details (are you looking to upgrade or downgrade any service, for instance) so we can take a look at options on the account for you.

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