Thanks for reaching out to us, as a customer myself I'm always looking for the best price for the services I love and need. Go ahead and send me a direct message including your first and last name and your complete service address\\ Here's the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
Hi there, @user_a41ed1 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry for the trouble you are experiencing with your home phone services. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityOrlandoM
Official Employee
•
2.4K Messages
28 days ago
@user_apogph
Thanks for reaching out to us, as a customer myself I'm always looking for the best price for the services I love and need. Go ahead and send me a direct message including your first and last name and your complete service address\\ Here's the detailed steps to direct message us:
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