Visitor

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1 Message

Tuesday, July 29th, 2025

Phone number for live representative

Want to talk to someone about lowering my bill

Oldest First
Selected Oldest First

Official Employee

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2.3K Messages

7 days ago

@user_apogph

Thanks for reaching out to us,  as a customer myself I'm always looking for the best price for the services I love and need. Go ahead and send me a direct message including your first and last name and your complete service address\\ Here's the detailed steps to direct message us: 

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

Visitor

 • 

1 Message

XFINITY SUPPORT FOR HOME PHONE ISSUES

Official Employee

 • 

2.2K Messages

Hi there, @user_a41ed1 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry for the trouble you are experiencing with your home phone services. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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