Visitor

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4 Messages

Wednesday, July 8th, 2026 6:00 PM

Person to help me

Please can someone please HELP ME GET THROUGH TO XFINITY THAT I HAVE A BILLING PROBLEM 

Oldest First
Selected Oldest First

Expert

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119.1K Messages

6 hours ago

The concern is not "Community Center" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.7K Messages

6 hours ago

Good Morning user_doryxg thanks so much for taking the time out of your day and reaching out here on our Xfinity Forums! 

 

In general terms, can you let us know the nature of your billing issue (home internet, Xfinity Mobile, etc)? 

 

Visitor

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4 Messages

5 hours ago

I have had service since July 31 2025. I have not had the same amount for a bill twice!!! It jumps up it goes down,  I have talked to C.S. escalation,  on phone, online and IN THE STORE.  I have been blown off EVERY TIME with out any explanation.  I have found out however I have been being charged for things ie Netflix,  peacock  etc that I actually pay for with each individual company.  I am tell u for the VERY LAST TIME I will be filing a complaint with  FDIC, CFPD, FTC, FCC, BBB, COMCASTCABLE/LEGALDEPT and every platform that will have me. I am 78 yrs old and have been ripped off for the last time

Note: This comment was created from a merged conversation originally titled Multiple trys to get help with my billing issue s
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