Visitor
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1 Message
Pending transaction
My Xfinity Prepaid Mastercard is showing a pending transaction that every time the Fred Meyer clerk tried to get authorization it was declined and I need to know if I will be credited my 60 dollars that I can use before the card expires in July 2026, and I can't find the participating merchants that have gasoline usage to use the card at, can you get me to the right page on the app to see the list? Went on the app this morning and it's still showing as a pending transaction with Fred Meyer ?????
XfinityCarolyn
Official Employee
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157 Messages
2 hours ago
@user_m0ewqt Thanks for reaching out to us regarding your Xfinity prepaid card. I do apologize for any inconvenience this may have caused you, and I would be more than happy to assist you today. The prepaid card can be used anywhere. You can follow the chat link at the bottom of this document to submit a dispute for any charges on your prepaid card. FAQs about prepaid card offers
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