3 Messages
Peacock
I have been getting charged for peacock every month. Started right after I moved! Every month I have to call in and get it removed. Now this months bill I’ve been charged twice! I only have the free account that was offered with the internet! I have been told several times that I will no longer be billed. I want this off my account as of yesterday! I’m at the point of I want to cancel my account and go with att. I need this fixed.
XfinityDena
Official Employee
•
3.9K Messages
1 day ago
I do want to thank you so much for taking the time out of your day to reach out through our Forums Channel. Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
@dani.alzy8612
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