Peacock Billing

Hi @user_m1ny0o thank you for visiting the Xfinity Community Forums about your concern with the billing after cancellation. Cancelling depends on how you signed up for the service. Did you sign up through your X1 TV Box? 

For more on cancellation please check out:  https://www.xfinity.com/support/articles/peacock-manage-subscription 

If this looks like you cancelled the service correctly and still got billed please send us a direct message with your full name and service address for further assistance.

• Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary
• Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

[Edit: added direct message instructions]