Visitor

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1 Message

09/09/2026 1:37 PM

Paymet

Why didn’t my payment come out after I set up a payment plan when the funds are there

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Expert

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121.3K Messages

12 days ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

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2.7K Messages

12 days ago

 

user_zx8j35 Good morning! We appreciate you taking the time to reach out to our Xfinity Forums for assistance with your payment. I'm happy to help you get the answers you need. May I ask when the payment was supposed to come out, and did you receive an email confirmation when you scheduled the payment? 

 

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