When you sign in to your account, you may see a message about flexible payment options. Follow these steps to explore your options:
Select Chat for options to open Xfinity Assistant. Your bill is past due. Flexible payment options can help. Make a payment soon to avoid possible service interruptions, or you can chat for payment options. Chat for options button below the text. Screenshot. If you qualify, Xfinity Assistant will show your available options. Select Yes, I'm interested in a payment arrangement. Choose your payment date. If you plan to add a payment method later, choose the date. Then, click Submit. Depending on the date you pick, a scheduled payment may be needed. A new tab may open. Keep the original tab open because you will return to it after you make the payment.
EG
Expert
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121.5K Messages
2 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRoberto
Official Employee
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2.5K Messages
1 hour ago
Hi there and welcome to Comcast @user_41e5er. You can set up a payment arrangement online. Here is an amazing link Set up a payment arrangement for your past-due balance.
When you sign in to your account, you may see a message about flexible payment options. Follow these steps to explore your options:
Select Chat for options to open Xfinity Assistant.
Your bill is past due. Flexible payment options can help. Make a payment soon to avoid possible service interruptions, or you can chat for payment options. Chat for options button below the text. Screenshot.
If you qualify, Xfinity Assistant will show your available options.
Select Yes, I'm interested in a payment arrangement.
Choose your payment date.
If you plan to add a payment method later, choose the date. Then, click Submit.
Depending on the date you pick, a scheduled payment may be needed.
A new tab may open. Keep the original tab open because you will return to it after you make the payment.
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