Payment

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Hello, @user_e6utml 

To set up a payment arrangement for your past-due balance with Xfinity, follow these steps:

1. Sign in to your account at xfinity.com.
2. Select Chat for options to open Xfinity Assistant.
3. If eligible, choose Yes, I’m interested in a payment arrangement.
4. Select your desired payment date. If you plan to add a payment method later, choose the date and click Submit.

Remember, a payment arrangement allows you extra time to pay your balance and prevents service interruption until the payment is made.

For more details see: https://www.xfinity.com/support/articles/set-up-payment-arrangement